Telephone:
1-866-40-BALLY
6:00am - 5:00pm PST
Monday - Friday

U.S. Mail:
Bally Total Fitness
P.O. Box 1090
Norwalk, CA
90651-1090

Member Services Contact Form

Our Member Services Frequently Asked Questions (FAQ) page contains answers to those questions most frequently asked of our Member Services Department. If you have specific questions about your membership, you can contact us in any one of three ways; by phone, mail or email—using our Member Services Contact Form.

So that we may be able to respond quickly to your question or problem, please ensure that ALL correspondence includes the following important information:

- Membership Number
- Full Name
- Mailing Address (including state and zip code)
- Phone Number (provide day and evening if available)

We will make every effort to respond to your specific questions via email within 3-5 days. If you require immediate attention please call our Member Services Department using the contact information applicable to your area listed at left.